Physicians
Haiku Now Available for Android Devices
Easier Haiku/Canto MFA for Android and iOS
Haiku is now available on Android devices, and you can use the new Haiku configuration link for easier Haiku access on both Android and iOS devices and the new Canto configuration link for easier Canto access. With these new links, you don’t have to enroll in the Intune Company Portal and can use multifactor authentication to keep this application secure, in addition to our current process.
For more information, review these tip sheets (you must be on the HM network or enter your credentials to access):
To access the Haiku and Canto configuration links directly, click here (you must be on HM network or enter your credentials to access).
Get IT Support
For urgent IT Issues, issues impacting patient care, problems accessing our systems and IT support after normal business hours:
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Call the IT Service Desk, 832.667.5600.
For other IT requests and issues:
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Submit a request via the IT Support website (itsupport.houstonmethodist.org).
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While working in Epic:
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Click the IT button in the Epic toolbar to submit and track your requests (any IT or Epic-related issue or request).
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Click the envelope with a question mark for Epic-related issues only.
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Call the Physician Service Desk, 832.667.5555 (8 a.m. – 5 p.m. Monday – Friday).
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Contact your Physician Support Coordinator or Ambulatory Thrive Team member.
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Visit an AskI.T. walk-up station (open 8-11 a.m. and noon – 4 p.m. Monday – Friday).
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Email IT Support at providerITsupport@houstonmethodist.org.
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Resources
Click the buttons below to expand/collapse options.
Getting Started
Intune Company Portal App
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Install Microsoft Intune Company Portal app on iOS or iPadOS (necessary to access HM email and Haiku/Canto)
Epic Access
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Current HM providers: Contact the Physician Service Desk at 832.667.5555.
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Onboarding providers: Contact the Medical Staff Office (MSO) where you applied for privileges. If you applied for privileges at more than one hospital, any of those MSOs will be able to assist.
Epic
Efficiency and Training
EpicCare Link
Physician Builders Program
Reporting & Analytics
Miscellaneous
Library Resources
Mobile
Dragon Mobile
Epic Mobile – Haiku/Canto
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Customize or Turn Off Push Notifications in Haiku and Canto
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Epic Haiku Installation (iPhone and Android devices)
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Epic Canto Installation
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Install Microsoft Intune Company Portal app on iOS or iPadOS (necessary to access HM email and Haiku/Canto)
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Update Haiku/Canto to Latest Version
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More Information on Haiku/Canto
Import/Export Contacts
Microsoft Teams
To learn more about Teams, you can also complete any of the following LMS courses via MARS:
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LMS 1582230 – Teams – Introduction to Teams
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LMS 1582231 – Teams – Manage your Team
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LMS 1582232 – Teams – Work in Channels
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LMS 1582233 – Teams – Teams and Channels
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LMS 1582234 – Teams – Join a meeting on the go!
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LMS 1582235 – Teams – Hide and delete Chats
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LMS 1582236 – Teams – Find Files
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LMS 1582237 – Teams – Organize Teams
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LMS 1582238 – Teams – Set up a Team
Nurse Practitioners
Outlook Mobile
Order Sets
Direct Admission Order Sets
To admit a patient:
- Download, print, complete and fax this admission order set to 713.441.5362.
- If any additional information is required, hospital staff will contact your office for clarification.
- When faxing orders, include patient identification information to ensure orders are placed on the correct patient.
Downtime Order Sets
Oncology Downtime Plans
Pre-Op Order Sets
Pre-Op Order Sets
- Download, print, complete and fax pre-op order sets to 713.441.5308.
- If any additional information is required, hospital staff will contact your office for clarification.
- When faxing orders, include patient identification information to ensure orders are placed on the correct patient.
