New! More Tech Tuesdays

Join our weekly, one-hour training sessions – Tech Tuesdays – hosted by Microsoft and open to all employees.

New Monitoring Tool Keeping HM More Secure

IT has an improved tool to help keep our HM data safer.

Select Primary Wound Type from Avatar or Flowsheets

As a reminder, you need to select a Primary Wound Type when adding a wound LDA from the Avatar or the Flowsheets activity.

COVID-19 Vaccine Document Now Available on Print AVS

A Schedule 2nd Covid Vaccine document is now available on the print After Visit Summary (AVS) window.

Sign Up for MASS: Real-Time Alerts on Applications You Use Most

Sign up for Methodist Alerts Subscription Service (MASS) for the fastest, most convenient way to stay informed about downtimes for the applications you use most.

Requests for Alaris Pump Guardrails® Modifications

Please send any requests for modifications of Alaris pump Guardrails® for administration of intravenous medications to the IT Help Desk.

Tech Innovations

Tools and Apps

Sign up to get alerts when systems go down — with updates, status and next steps.

Downtime Calendar

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Every Tuesday, 10 p.m. – midnight. 

Be prepared for intermittent or no access. Follow your department’s standard downtime procedures.



Thursday, May 13, 11:55 p.m. – Friday, May 14, 4 a.m.

Thursday, May 20, 11:55 p.m. – Friday, May 21, 2 a.m.

LaborWorkx won’t be available during these time frames. Be sure to print any required items. For questions, contact HR Hub at 832.667.6211 or HRHub@HoustonMethodist.org. Note: Badge Readers will be available, but not Quick Badge.



Saturday, May 15, 11 p.m. – Sunday, May 16, 6 a.m. 

Saturday, May 22, 11 p.m. – Sunday, May 23, 6 a.m. 

LMS will not be available due to the maintenance.


HM Network Maintenance

Tuesday, May 18, 5 p.m. – Wednesday, May 19, 3 a.m.

Impacting all devices connected to the HM network, except devices using Guest Wi-Fi and MyMethodist Patient tablets.

No planned downtime or system interruption. If issues are encountered, devices may not connect to the network for up to 10 minutes.

To prepare, keep your systems and devices turned on and online, and save your work often during this time frame.


Systemwide Network Maintenance

Tuesday, May 18, 11:59 p.m. – Wednesday, May 19, 6 a.m. 

Wednesday, May 19, 11:59 p.m. – Thursday, May 20, 6 a.m. 

Thursday, May 20, 11:59 p.m. – Friday, May 21, 6 a.m. 

During this time, our vendor is conducting maintenance and you may experience intermittent internet access and application slowness, lasting up to three minutes.  


HMH Fondren, IT System Maintenance

Tuesday, May 25, 5 p.m. – Wednesday, May 26, 4 a.m.

System maintenance will take place at HMH Fondren. Everyone will lose network connection to all business systems and medical devices for about three minutes during this time, but devices should reconnect automatically.

This interruption includes systems and devices like Vocera badges, Zebra smartphones with Rover, pneumatic tubes, air conditioning, MRIs, CTs, laptops, WOWs, desktops, printers and more.

To prepare, keep your systems and devices turned on and online, and save your work often during this time frame.



*Sunday, Aug. 15, 2 – 4 a.m.

Sunday, Oct. 24, 2 – 4 a.m.

*Epic Update

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