Telemedicine Resources and Training
Our top priority is to proactively seek ways to keep our patients and caregivers safe — telemedicine is one of those solutions.
For more information, review Houston Methodist Telemedicine Guidelines.
To learn about a variety of remote patient-care solutions, including inpatient and outpatient telemedicine and Epic Mobile tools (Haiku and Canto):
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Read Houston Methodist Virtual Medicine FAQs.
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Review the Training Resources section below.
Training Resources
Inpatient, vICU, Telepsych and Telestroke
Complete video consults via your smart device or desktop.
IP providers and clinicians: To request your Caregility account, complete this request form. Please allow two business days for your account to be processed.
Other Resources
- For best results, use Google Chrome or Safari to access information. Internet Explorer isn’t supported.
- Items with Epic screenshots are password protected. Some links will require you to enter your HM username and password, or you must access while on the HM network.
- Click the buttons below to expand/collapse options.
Dragon Medical One
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PowerMic and Webcam Tip Sheet
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Sound Settings for PowerMic and Video Visits
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Adding/Training a New Word (e.g. COVID-19)
Note: Dragon doesn’t work with Epic video visits. You must launch the Citrix version of Epic to dictate after the visit is complete. For information on installing Citrix, click here.
Epic Mobile (Haiku/Canto)
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Download Microsoft Intune Company Portal app/Install Epic Mobile on iOS Device (securely installs Haiku/Canto)
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Haiku Quick Start Guide
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Canto Quick Start Guide
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Customize or Turn Off Push Notifications in Haiku and Canto
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Update Haiku/Canto to Latest Version
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Customize Your Preference List (for efficient inpatient ordering)
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Capture and Review Patient Photos and Media