WELL Health – When Technology Adapts to Patient’s Needs

For Everyone Patient communication powered by WELL Health, a program that went live last year, allows us to easily communicate with our patients via text about appointment reminders and location details. Since COVID-19, a few of our hospitals have taken this...

Updates to COVID-19 Potential Risk – Travel Screening Window

For Registration, Scheduling, Front Desk Staff, Hospital-Based Outpatient Departments and HMPO Clinics More symptoms and BPA triggers were added to the Travel Screening window in Epic, based on guidance from the CDC. To help identify patients with potential COVID-19...

Pharmacy Dispense Track Gives Nurses Better Visibility – In Real Time

For Nurses The launch of Dispense Track earlier this week is giving nurses increased visibility for tracking medication information in real time from the MAR. Nurses can now see when medication arrives on the unit by selecting the Rx icon in the MAR. This improves...

Secure Chat – 12,000 Messages Exchanged

For All Epic Users Secure Chat successfully launched within Epic last week. Since that time, nearly 12,000 text messages have been exchanged among providers, clinicians and staff. Feedback from those who are using it has been positive. Through Secure Chat, most Epic...

Pharmacy: Rover Mobile Medication Dispense Tracking

For All Pharmacists and Pharmacy Techs HMH, HMSL – Tuesday, May 12 HMCCH – Tuesday, May 19 On Tuesday, May 12, the Rover mobile medication dispense tracking tool, Dispense Track, will launch at HMH and HMSL, and on Tuesday, May 19 at HMCCH. These three remaining...

Secure Chat Successfully Launches within Epic

For All Epic Users Secure Chat, a tool helping our care teams and staff communicate better with each other, successfully launched yesterday within Epic. Through Secure Chat, most Epic users (click for more information) can quickly and safely send non-emergent,...

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