by jsalwais@houstonmethodist.org | Feb 4, 2021 | Uncategorized
IT Service Transformation Program Incident Requests and Service Requests Anyone can request IT support by submitting an Incident Request or Service Request at itsupport.houstonmethodist.org. Incident Requests: Unplanned interruptions or errors, e.g.,...
by jsalwais@houstonmethodist.org | Feb 3, 2021 | Uncategorized
IT Service Transformation Program IT Service Transformation Last year, we began our IT Service Transformation focused on enhancing how we provide customer support. Some exciting improvements have already been made at HMCL, with more onsite rounding, a new Ask IT...
