Remote Access

Getting Started

You’ll need:

• A Houston Methodist laptop or a personal computer.
• Secure internet access.
• Personal phone.
• Home internet connectivity (100MB minimum, 300MB recommended).

Bandwidth recommendations assume a single user. Ensure adequate bandwidth for your needs if used for additional computing, video streaming, gaming, etc.

For new HM laptops, make sure you log in from a work location first, before you begin working remotely.

Be sure to:

• Set up multifactor authentication.
• Forward calls from your work phone.
• Make sure you have Citrix Receiver.
• Save web browser favorites and Sharepoint sites.
• Update browsers on your home device.

Click links above for instructions.

Accessing HM Network

• To access Epic remotely, go to epic.houstonmethodist.org.
• For HM Office 365 applications, office.com.
• For MARS, LaborWorkx (and Microsoft Office applications, including Outlook), use HM’s new intranet, The HUB. These applications are displayed in the sidebar on the left and through The HUB’s mobile app.
• VPN (if you currently have access). First, email this link, (\\tmh.tmhs\netlogon\login.bat) to yourself. Then, each time you log in remotely, click the link in the email to enable access to your I-drive and shared drives.

IT Security

If you have any work information on your personal devices, hackers can use your devices as a pathway to HM data.

Protect your personal devices, data and HM information by following these simple guidelines.