by jsalwais@houstonmethodist.org | Oct 29, 2021 | Uncategorized
Oct. 28, 2021 ChangeGear Improvements Better Communication with Our Customers on Open Tickets Survey – Measuring Customer Satisfaction Requeuing Tickets – Ensure New Team Is Notified Don’t Respond If You’re Copied on Email Requests New Name...
by jsalwais@houstonmethodist.org | Oct 29, 2021 | Uncategorized
IT Service Transformation Program On-Call Schedules in Everbridge Instead of SharePoint On-call schedules for major incidents and pageable events – centralized in Everbridge. Eliminates the manual process previously required to contact on-call team members....
by akennedy | Oct 29, 2021 | Uncategorized
HMCCH is opening a new LTAC unit inside HMH, accepting its first patient Monday, Nov. 15. This will help our HMH patients stay with their HMH providers, instead of being transferred to an outside LTAC facility. The new unit, M7SW, will operate separately from HMH but...
by akennedy | Oct 29, 2021 | Uncategorized
On Monday, Nov. 1, HMWB 5 West and 7 East will pilot a new initiative, leveraging text and email messaging to keep our admitted patients’ designated family members and loved ones up to date on their conditions, while they’re in the hospital. In September, we...
by akennedy | Oct 29, 2021 | Uncategorized
It’s now easier to write a result note and release results to your patients’ MyChart accounts, via a single screen. Using the updated Result Note activity, within InBasket Results review, you can do the following, while your Result Note remains open in the sidebar:...
by akennedy | Oct 29, 2021 | Uncategorized
On the first and third Friday of each month, starting Friday, Nov. 5 through January 2022, we’re offering an in-person Epic Ambulatory refresher and personalization course. This course covers navigating and creating tools in Epic to enhance patient safety, help you...
