by akennedy | Nov 19, 2021 | Uncategorized
Latest Apple iOS 15.2 Update May Help with Recent Haiku/Canto Issues The latest Apple iOS update (15.2) was released earlier this week. We’ve tested the new version, and it’s helped resolve some of the recent Haiku/Canto issues. For optimal access and security, make...
by akennedy | Nov 19, 2021 | Uncategorized
Why It’s Important and How to Prepare To align with 21st Century Cures Act requirements, HM will now auto-release USCDI V1 Clinical Note types to our patients’ MyChart accounts — unless the provider deems auto-releasing may cause patient harm or the patient...
by jsalwais@houstonmethodist.org | Oct 29, 2021 | Uncategorized
Oct. 28, 2021 ChangeGear Improvements Better Communication with Our Customers on Open Tickets Survey – Measuring Customer Satisfaction Requeuing Tickets – Ensure New Team Is Notified Don’t Respond If You’re Copied on Email Requests New Name...
by jsalwais@houstonmethodist.org | Oct 29, 2021 | Uncategorized
IT Service Transformation Program On-Call Schedules in Everbridge Instead of SharePoint On-call schedules for major incidents and pageable events – centralized in Everbridge. Eliminates the manual process previously required to contact on-call team members....
by akennedy | Oct 29, 2021 | Uncategorized
HMCCH is opening a new LTAC unit inside HMH, accepting its first patient Monday, Nov. 15. This will help our HMH patients stay with their HMH providers, instead of being transferred to an outside LTAC facility. The new unit, M7SW, will operate separately from HMH but...
by akennedy | Oct 29, 2021 | Uncategorized
On Monday, Nov. 1, HMWB 5 West and 7 East will pilot a new initiative, leveraging text and email messaging to keep our admitted patients’ designated family members and loved ones up to date on their conditions, while they’re in the hospital. In September, we...
