All Providers: Open Notes Sharing Effective Dec. 31

Why It’s Important and How to Prepare


To align with 21st Century Cures Act requirements, HM will now auto-release USCDI V1 Clinical Note types to our patients’ MyChart accounts — unless the provider deems auto-releasing may cause patient harm or the patient requests.

Remember, patients and parents/guardians have always had a legal right to access their medical records, including clinical notes. Under this new law, they’ll now have easy, electronic access to this information.

Why it’s important

Sharing notes benefits our patients — empowering them to be more involved in their care, improving patient safety and supporting stronger provider-patient partnerships. Patients who read notes experience important clinical benefits and have reported they:

  • Better understand their overall health and any medical conditions.

  • Feel more in control of their care.

  • Take better care of themselves.

  • Remember their plans of care.

  • Take prescribed medications correctly.

For more information on the benefits of note sharing, read Effects of Open Notes: FAQs for Clinicians.

Resources to help you prepare

Who to contact for support, starting Friday, Dec. 31

  • For technical issues: Contact the Physician Service Desk, 832.667.5555.

  • Inpatient providers: Contact your campus Physician Support Coordinator.

  • SPG/PCG providers: Reach out to your administrator or manager.

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