by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
IT New Employee Orientation (NEO) The next IT NEO will be held virtually via Teams on Monday, May 17. Currently, we have eight invitees. If you have new employees who were unable to attend our last session in March or who may be joining soon, send their names...
by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
Tips for the Demand Capacity Management (DCM) Tool The DCM tool used for forecasting and tracking your weekly hours helps our division assess our current and future workload, plan for staffing and prioritize work. There is a great tutorial on the PMO SharePoint site,...
by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
Reminder: Clear Out Your On-site Workstations Reminder: Thursday, April 15 is the deadline to clear out your workstations for anyone moving out of the first floor at Holly Hall and/or anyone at Bellaire Place. Take home any personal items and any additional equipment...
by mmfewox | Mar 12, 2021 | IT Insider
March 7 Epic Update Complete! Huge Shout Out to everyone involved in the successful Epic Update this past weekend. This is a true team effort across IT. The team completed the update in a record time of just 67 minutes, ticket volume remains low and no tickets were...
by mmfewox | Mar 12, 2021 | IT Insider
Reminder: All IT Employees Should Have Already Updated Your Windows Operating System Last month we sent out reminders about updating your Windows Operating System to the latest version of Windows 10 (version 20H2). Because most IT employees are working remotely, the...
by mmfewox | Mar 12, 2021 | IT Insider
Disaster Recovery DrillSaturday, March 27 On Saturday, March 27, we’ll host our next disaster recovery drill. This is important to ensure we’re prepared in the event of a severe application or system incident. Your manager should already have spoken with you, if...