by mmfewox | Jun 9, 2021 | IT Insider, Ken's Corner
Don’t Wait to Escalate: Follow Protocols for Every Incident If you discover or are notified of a potential issue, remember to follow these guidelines: Respond to all pages within 15 minutes, if on-call. Create an incident report as quickly as possible, either by...
by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
IT New Employee Orientation (NEO) The next IT NEO will be held virtually via Teams on Monday, May 17. Currently, we have eight invitees. If you have new employees who were unable to attend our last session in March or who may be joining soon, send their names...
by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
Tips for the Demand Capacity Management (DCM) Tool The DCM tool used for forecasting and tracking your weekly hours helps our division assess our current and future workload, plan for staffing and prioritize work. There is a great tutorial on the PMO SharePoint site,...
by mmfewox | Apr 13, 2021 | IT Insider, Ken's Corner
Reminder: Clear Out Your On-site Workstations Reminder: Thursday, April 15 is the deadline to clear out your workstations for anyone moving out of the first floor at Holly Hall and/or anyone at Bellaire Place. Take home any personal items and any additional equipment...
by jsalwais@houstonmethodist.org | May 22, 2020 | Ken's Corner
Yesterday, Houston Methodist held its first virtual 2020 Quarterly Corporate Management Assembly for leaders systemwide. The ability to bring so many people together remotely represents a technology triumph, as this type of gathering would not have been imaginable...
by mmfewox | Jan 24, 2020 | Ken's Corner
Welcome to the new year! It seems like 2020 is already advancing at a fast pace as we have lots of exciting initiatives in full throttle. I hope you found time to relax and recharge during the holidays. Spending time with family and loved ones is key to your health...
