Reminders for Proper Secure Chat Use

For All Epic Users Close to 230,000 messages have been exchanged through Secure Chat, a communications tool within Epic for non-urgent, HIPAA-compliant messaging. This tool has only been in place for about two months. Here’s a breakdown of the numbers: Nearly 70,000...

Patient Meal Ordering Coming to the MyChart App

For HMTW HMTW Pilot Starts Tuesday, July 14 On Tuesday, July 14, a pilot program at HMTW enables patients to order meals directly through the MyChart app on their mobile devices. Bridging these technologies simplifies the ordering process while ensuring patients...

Self-Service Thermometers Launch Systemwide

For Everyone This week, as an extra safety precaution due to COVID-19, HM began to roll-out automated temperature-taking devices known as Care.ai™. Pictured to the right, they look like a small iPad, and are intended for both visitors and employees. To use the device,...

COVID-19 Results Released Immediately to MyChart

For All Providers and Clinical Staff Effective Today, 3 p.m.  Starting today at 3 p.m., your patients’ COVID-19 test results will immediately auto-release to MyChart, eliminating the prior 24-hour hold. This will give patients their test results as soon as possible...

OnBase Contract Management System

For MOB, Design and Construction, Corporate Real Estate and Academic Institute  Effective Thursday, July 16   On Thursday, July 16, OnBase Contract Management – a systemwide solution for managing and storing contractual agreements – will continue to rollout across...

Resetting Your HM Network Password – Simple, Secure

For Everyone If you forget your HM network password or it expired, it’s easy to reset it online without calling the IT Help Desk. You can reset your password on or off the HM network by following the steps below. Note to physicians: You have the option of resetting...

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