by jsalwais@houstonmethodist.org | May 22, 2019 | All Categories, Archive, News, Slider
Next time you need to contact the IT Help Desk, try the new online self-service portal instead. It’s faster and easier than calling or emailing, and you also can track progress on your request status. For urgent requests, continue to call the Help Desk at 832.667.5600...
by jsalwais@houstonmethodist.org | May 17, 2019 | Archive, Epic
Review and Acknowledge Your Update Companion Your Update Companion is now available in the Epic Learning Home. Be sure to acknowledge your review so you are prepared. The Update Companion is the sole training resource for our Epic Q2 2019 update on May 19. Review it...
by akennedy | May 17, 2019 | Archive, Epic
On Tuesday, May 7, Epic experienced an unplanned downtime that lasted approximately ten minutes. At that point, Epic automatically switched to a backup server and connectivity was restored. Houston Methodist IT teams are working closely with IBM and Epic Corp. to...
by akennedy | May 17, 2019 | Archive
No Epic training will take place May 20 – 21, as all Epic trainers will be supporting the Epic Q2 2019...
by akennedy | May 17, 2019 | Archive
From Now to Sunday, May 19 at 5 a.m. Some Epic functions will be unavailable, and no changes or enhancements will be made until Sunday, May 19 at 5 a.m. You’ll still be able to work in Epic as usual, but you won’t be able to apply filters in Chart Review,...
by jsalwais@houstonmethodist.org | May 13, 2019 | Archive
Sunday, May 19, from 2 to approximately 5 a.m. An Epic downtime for the Epic Q2 2019 update is planned from 2 to approximately 5 a.m. Sunday, May 19. During the downtime, access the Epic Read-Only icon on your workstation desktop. Data in Epic Read-Only is current...
