by jsalwais@houstonmethodist.org | Mar 19, 2020 | Alerts, Archive
Randomly Losing Your Citrix Connection? Make Sure Your Computer’s Sleep Settings Don’t Time You Out If your laptop seems to randomly shut down and lose the Citrix connection when you leave it for a period of time, check the power settings. Some personal computers are...
by akennedy | Mar 16, 2020 | Alerts, Archive
Before you begin working from home, make sure you have Citrix Receiver installed. To check your HM laptop: Click the Start menu (bottom left of your screen). If you see this image, it’s installed. If it’s not installed, contact the IT Help Desk to install it....
by akennedy | Mar 16, 2020 | Alerts, Archive
Your personal devices must have the most updated web browser versions. If your browser isn’t the updated version, you won’t be able to access HM websites from your personal devices. Make sure you’ve updated your browsers to the latest version....
by akennedy | Mar 16, 2020 | Alerts, Archive
Export your web browser favorites and saved SharePoint sites, so you can access them in Apps Center. To export saved sites: From Internet Explorer, click the star (upper-right corner). Click the down arrow by Add to favorites. Click Import and export, click Export to...
by akennedy | Mar 16, 2020 | Alerts, Archive
Stay in contact – forward calls from your desk to your personal phone. From your desk phone, select a line and press Forward all. Dial the number you want your calls forwarded to. When you’re back at the office, press Forward off. ...
by akennedy | Mar 16, 2020 | Alerts, Archive
Set up multifactor authentication before you start working remotely. Set Up Multifactor Authentication Multifactor authentication is a required layer of IT security for changing your password in the future and for access off network. Note: you must set up and...
