Weekend Update for Shared Clinical iPhones Access Issue

Technical teams continue to work on a solution for the shared clinical iPhone issues. There was an issue causing some to log in multiple times to the Hub, which has been resolved.

Until all issues are resolved, please follow these steps as you start a new shift:

1. Completely reboot your iPhone.
2. You shouldn’t be prompted to log in to the Hub or set a PIN/passcode.
3. Log in to Rover using your user name and password.
4. From the Phone icon in Rover, launch Vocera Edge.

Click here for more details on what to do at the start of your shift.

If you experience login issues, please set that device aside and use another iPhone.

Important note: double check your Rover documentation during your shift to make sure it’s assigned to the correct user.