Turn On Wi-Fi Calling on Your Cell Phone

For better cell phone service, anywhere − no apps required

  • Spotty cell phone service aggravates us all. Here’s how to get the best cell phone reception anywhere there’s Wi-Fi. Just turn on Wi-Fi calling on your cell phone, and leave it on all the time. That’s it.
  • Whenever your phone senses a weak cell signal, it automatically switches to Wi-Fi calling to give you the best cell coverage. This happens whether you’re in a part of a Houston Methodist building where cell signals are low or at a coffee shop on the Wyoming plains.
  • Older phones may not be equipped with this option.

Here’s how to turn on Wi-Fi calling:

  • iPhone: Settings > Phone > Wi-Fi Calling on This iPhone
  • Android: Settings > Connections > Wi-Fi Calling


  • You’ll need to enter your home address.
  • For the first time in a new location, choose the Wi-Fi network you’d like to use – your phone will remember from then on.

For questions, contact the IT Help Desk at 832.667.5600 or the IT Physician Help Desk at 832.667.5555.

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