For HM Mobile Users
If you currently have or are approved for an HM mobile device, visit itsupport.houstonmethodist.org and click the HM Mobile Services icon for self-service options. Here you can Submit a Request (e.g., order a new device, report a lost/stolen device, suspend mobile service, etc.), View Services or Shop for a Device for yourself or for others.
This makes the process easier, replacing the need to complete a form or send an email. For the HM policy on cell phone/device, click here.
For other services including email issues, company portal access, device personalization, etc., submit a ticket with the IT Service Desk.
