To quickly resolve an IllumiCare Smart Ribbon issue, follow these steps:
-
If you can’t access your Smart Ribbon: Contact the Physician Service Desk, 667.5555, press option one.
-
If you have issues while working with the Smart Ribbon or have a question/concern about data displaying in one of the apps: Submit a request to IllumiCare via the Smart Ribbon. An IllumiCare representative will contact you to resolve.
-
Instructions:
-
Click the lightbulb
-
Click Feedback & support.
-
Complete the requested information.
-
-
To find out more about a Smart Ribbon app:
-
Click the ? in the top, right corner of any Smart Ribbon app. This will take you to a webpage that provides information on using that app.
-
Go to this website for videos and FAQs about Smart Ribbon’s apps.
