Physician Consult Orders Now Include Best Call-Back Number

Effective Monday, May 3

 

Starting Monday, May 3, when placing a physician consult order in Epic, you’ll have a new Best call back number field, allowing you to include your preferred call-back number. This will help facilitate better communication between providers. Best call back number information will also display on the consultant’s Haiku/Canto screen.

For HMCCH, HMW and HMWB

  • If you answer No to Will you contact the consultant under the Consultant not contacted section, you’re now required to add your preferred call-back number in the Best call back number
  • If you answer Yes, you have the option to include your preferred call-back number. This is encouraged, but not required.

HMB, HMCL, HMH, HMSL and HMTW

  • You now have the option to enter your preferred call-back number in the Best call back number This is encouraged, but not required.

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