For All Hospital-Based and ED/ECC Providers, Nurses and Clinicians
Beginning 10 p.m. Saturday, Feb. 19 until approx. 7:30 a.m. Sunday, Feb. 20
All IT laboratory systems will be unavailable beginning 10 p.m. Saturday, Feb. 19 until approximately 7:30 a.m. Sunday, Feb. 20. This planned downtime is for critical upgrades and maintenance. ADT, lab orders and results interfaces will also be paused during the downtime. Electronic messages for lab orders will be held in a queue until the downtime is complete. Please follow your standard downtime procedures for lab-related issues, including:
Specimen and lab test orders
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All lab tests must be ordered on a downtime paper requisition form, provided by your entity’s lab department.
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Requisitions must have the unit’s fax number and phone number.
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Paper requisition forms must accompany every specimen to the lab.
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All specimens should be labeled using the Epic patient labels. Standard specimen labels generated by Soft won’t be available.
Blood products
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Blood product scanning in Epic’s Blood Product Administration Module (BPAM) won’t be available.
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Administer blood products using your downtime procedures.
Glucometers
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Use glucometers in their downtime mode and document all results on paper.
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Enter the patient’s CSN from their armband into the meter.
Lab results
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Results will be faxed to the unit using the fax number on the paper requisition form.
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Critical results will be called.
Downtime procedures should also be used for:
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All bedside/point-of-care testing.
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ED/ECC lab orders.
