All laboratory IT systems will be unavailable from 10 p.m. Saturday, Nov. 16 until approximately 2 a.m. Sunday, Nov. 17, for critical upgrades and maintenance. ADT, lab orders and results interfaces will also be paused during the downtime. Electronic messages for lab orders will be held in a queue until the downtime is complete. Please follow your standard downtime procedures for lab-related issues, including:
Specimen and lab test orders
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Lab requisitions for orders that you expect to draw and process during this downtime must be ordered on a paper requisition form, provided by your entity’s lab department. Lab orders that take place after the downtime can remain in Epic and will be processed after downtime is complete.
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Requisitions must have the unit’s fax number and phone number.
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Paper requisition forms must accompany every specimen to the lab.
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All specimens should be labeled using the Epic patient labels. Standard specimen labels generated by Soft won’t be available.
Blood products
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Blood product scanning in Epic’s Blood Product Administration Module (BPAM) won’t be available.
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Administer blood products using your downtime procedures.
Glucometers
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Use glucometers in their downtime mode and document all results on paper.
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Enter the patient’s CSN from their armband into the meter.
Lab results
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Results will be faxed to the unit using the appropriate fax number on the paper requisition form.
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Critical results will be called.
Downtime procedures should also be used for:
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All bedside/point-of-care testing.
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ED/ECC lab orders.
