Spring into Action with the 2022 KBA Challenge!

Now Through May 31

Reap the KBA Challenge Rewards with These Prizes

This season’s challenge recognizes your individual contributions to growing the Knowledge Base.

There will be one winner per category listed below, and each winner will be highlighted in our IT Insider newsletter and get to choose from these prizes:

• Most Seedlings (KBAs in draft):  Yeti tumblers, Yeti slim can insulators or AMC movie tickets.

• Most Sprinklers (for SMEs only): Houston Astros fan gear.

• Most Flowers (KBAs published): Houston Astros fan gear.

How many KBAs can you individually create during this challenge? As many as you can!

Guidelines and Reminders

KBAs can be about anything related to IT, so think about the calls, questions and non-break/fix issues you receive most frequently.

• KBA Style Guide

• Creating a KBA

• Let Tip Sheets Tell the Story

• Pro Tips

KB Gurus

• Find your team’s KB Gurus.