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IV Pump Integration with Epic Kicked Off This Week at HMH

For HMH Nurses including ED

The launch of IV pump integration with Epic is now live at the following HMH departments: ICU, Transplants, Infusion therapy (OPC 21, WP 11, WT 15 BMT, Med/Surg and Women’s Services (Antepartum, L&D, NICU, OB ED). Launches continue through Tuesday, Nov. 9 at the HMH ED, satellite ECCs, Radiology, OpTime, Cath Lab (WT4 AOD and PACU) and Endoscopy departments.

If you were part of the first launch, please review the following support information and reminders.

Integration exempt medications
Certain medications are exempt from IV pump integration and will require manual pump programming, including:

  • Investigational drugs

  • PCAs

  • Certain combination chemo meds

  • Normal saline bolus

  • Lactated ringers bolus

When attempting to enter these exempt medications, the send order details button won’t appear and pump integration won’t be available. You can still manually program the pump to deliver these infusions and enter medication volumes individually, as you always have.

Go-live support
If you experience issues when your unit goes-live, please report them to the IT Service Desk at 832.667.5600 or through our website at itsupport@houstonmethodist.org. When reporting an issue, be prepared to provide:

  • Module serial number or barcode number (should be the same)

  • Medication in use

  • Error code on pump (if present)

  • Tower/unit location

Charge nurses/managers/directors: To report urgent patient safety issues or escalate existing support tickets, call the on-site Command Center at 832.856.3689 (Conference ID: 192 751 514#) or visit the Guadalupe and Pecos Conference Rooms (Dunn Tower). 

Tip sheets and training resources
Tip sheets and training resources are available in the Epic Learning Home. To access these, press F1 on your keyboard while logged into Epic or click the links below (you must be connected to the HM network).

For more information or support, contact Connie Lauw (cmlauw@houstonmethodist.org) or visit it.houstonmethodist.org/ivpump/.

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