ITIL Training Re-Establishes Framework for the Future

Thank you to everyone for participating in ITIL training over the past couple of weeks. These sessions provided a baseline understanding of ITIL principles. If you missed the training, make-up sessions will be offered in February 2019.

Next year, we’ll review our IT service model and begin applying ITIL methodologies, such as service design and service transition. Look for more information early next year.

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