For Everyone
The HM intranet now displays the recent name change from the IT Help Desk to the IT Service Desk. The name change reflects our ongoing commitment to supporting you, our customers, by implementing new processes and self-service options.
As a reminder, you can submit and track your issues and service requests by submitting a ticket through itsupport.houstonmethodist.org
We also have a new email address itsupport@houstonmethodist.org.
If you do have an issue or need support, be sure to let us know how we did by completing the survey from IT Support when your ticket closes.
