IT Service Desk
You can report any issues directly to the IT Service Desk online at itsupport.houstonmethodist.org, and also request system access, printer service and more. This website also lets you track the status of your request. For critical issues, call the IT Service Desk or Physician Service Desk.
Important: Use only Chrome, Microsoft Edge, Firefox or Safari. Internet Explorer isn’t supported.
- Your name, phone number and location/room number.
- Short description of problem.
- If it’s something with your computer, the device’s tag number.
- If it’s an application, which one.
Password Reset - Self-Service
How to Log in
- Approve Training for Employees
- Assign Training for Employees
- Register Direct Reports for Training
- Withdraw Employees from Training
- LMS Reports for Managers