Our 2025 IT Service Transformation survey is now open to all physicians and APPs. This brief survey (only a few minutes to complete) is designed to help us evaluate how well we’re meeting your IT support needs. Your input has been instrumental in shaping systemwide improvements — from more convenient options for requesting IT support, to ensuring help is available when and where you need it. Your continued feedback will guide our next steps in enhancing your IT support experiences. Your feedback from our past surveys has led to:
- More IT teams rounding at each entity, bridging the gap between technology and clinical care by providing you with real-time, on-the-spot support.
- Personalized provider support through our provider support specialists. This team now supports the Physician Service Desk so when you call, you’re working with someone familiar.
- AskI.T. walk-up support stations at every campus (see locations).
- Quick and easy ways to request IT support while working in Epic (IT button in the Epic toolbar and the envelope with a question mark). You can also visit the IT Support website or call the IT Service Desk for urgent issues.
Jordan Dale, MD
Chief Medical Information Officer and Chief Health AI Officer
I encourage you to take the time to take this short survey (only takes a few minutes) and provide your valuable feedback — it does make a difference!
Click here to take the survey now and make sure your voice is heard.
Jordan Dale, MD
Chief Medical Information Officer
Chief Health AI Officer