Change to Multifactor Authentication Sign-In Process

Authenticator App Users

To improve security, anyone using the Authenticator app as their primary multifactor authentication (MFA) will notice a slight change to the sign-in process.

  1. You’ll still receive the same Time Sensitive, Approve sign-in? notification but instead of the Deny or Approve prompt, you’ll receive a prompt to enter the number shown on your screen.

  2. Enter the number displayed on the screen, where you tried to sign in. Once you enter the number in your Authenticator app and click Yes, you’ll be signed in.

© 2024. Houston Methodist, Houston, TX. All rights reserved.