by jsalwais@houstonmethodist.org | Sep 8, 2024 | All Categories, Cybersecurity, Epic, IT Website, News, Slider
Cybersecurity firm, Safety Detectives, recently analyzed over 18 million passwords worldwide for its report on the most used and hacked passwords. Here are the top 10 most hacked passwords: 1. 123456 2. password 3. 12345678 4. 1234567 5. Qwerty6. 6543217. 1111118....
by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Cybersecurity, Epic, IT Website, News, Slider
On July 18, a faulty software update from CrowdStrike caused disruptions that impacted both small and large-scale businesses worldwide. This single event led to service interruptions across a broad spectrum — flights were canceled, patients were diverted, electronic...
by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
For Everyone Impacts All Non-SSO Workstations HM computers and workstations (not including single sign-on devices with “VDI” displayed on the desktop) will undergo maintenance, including a five-minute Epic interruption for those who use Epic and a workstation reboot...
by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
Effective immediately, patients can use the Direct Scheduling tool in MyChart to make an appointment with any participating provider they have seen before, regardless of department location. Previously, patients were limited to direct scheduling with providers in the...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
To better serve our customers, AskIT walk-up support stations have now been added to all community hospitals. This provides customers with another convenient way to get support when they need it. Note: HMH will be opening at a later date. This enhanced offering is...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
The Service Operations team is growing with the addition of new principal service analysts (PSAs). Our first two PSAs began their work in December. Since then, we’ve recruited four more PSAs, which has enabled us to serve three other campuses. And we need more! Want...
