by jsalwais@houstonmethodist.org | May 6, 2022 | Uncategorized
IT Service Transformation Program IT Service Transformation Tip Sheets, Video Demos and FAQs Tip Sheets Create Custom Views in Workspace or Dashboard Reclassify ChangeGear Tickets How to Use Workspace Using New Service Request Module How to Create a Service Request...
by jsalwais@houstonmethodist.org | Apr 19, 2022 | Uncategorized
IT Service Transformation Program KBA Challenge Creating a KBA Keep your customers in mind when writing your KBAs. Think about the calls, questions and non-break/fix issues you receive most frequently. These are prime topics for KBA articles. KBAs don’t need to be...
by jsalwais@houstonmethodist.org | Apr 7, 2022 | Uncategorized
IT Service Transformation Program Spring into Action with the 2022 KBA Challenge! Now Through May 31 KBA Challenge Pro Tip: Create Content in Word- KBA-Style-Guide KBA Challenge: Let Tip Sheets Tell the Story | Houston Methodist How to Win the KBA Challenge Prizes:...
by jsalwais@houstonmethodist.org | Apr 6, 2022 | Uncategorized
IT Service Transformation Program Spring into Action with the 2022 KBA Challenge! Now Through May 31 Reap the KBA Challenge Rewards with These Prizes This season’s challenge recognizes your individual contributions to growing the Knowledge Base. There will be one...
by akennedy | Mar 29, 2022 | Uncategorized
Effective Wednesday, April 20 HMB, HMCL, HMSL, HMTW, HMW and HMWB Only LMS Training Now Available Starting Wednesday, April 20, a new Cardiology Compact form will replace the current SmartForm for resulting Echo, Echo stress and nuclear SPECT documentation in Epic....
by mmfewox | Mar 25, 2022 | Uncategorized
For Apple UsersReminder: Update Your Apple iPhones and iPads Last week, Apple announced a critical update for iPhones and iPads with version 15.4. This update patches potentially serious security issues. It’s important that you update to the latest version as soon as...
