All Providers: HM-Provided Support Resources

HM-provided resources are here to help you with Epic. Physician Support Coordinators and the Ambulatory Thrive Team can assist with things like onboarding, personalization and improving your overall Epic experience. Some common tasks include setting up note templates,...

IP Providers: New Mail-Order Pharmacy BPA

Starting Tuesday, Sept. 6, when you sign a discharge prescription that will be sent to a mail-order pharmacy, you’ll receive a new BPA. This prompts you to change from a mail-order pharmacy to a normal retail pharmacy, if a discharge prescription is needed more...

All Providers: Digoxin Order Update

Starting Monday, Aug. 1, two new BPAs — ASCVD (atherosclerotic cardiovascular disease) and Diabetes Statin — will display when you choose a diagnosis code during a virtual visit, telephone consult or an in-office visit for patients participating in Medicare Advantage...

All Providers: Reason for Blocking Pop-Up Issue

There’s a known issue where the Reason for Blocking window is displaying at the wrong time and not carrying over QuickActions settings. Technical teams are working with Epic to resolve this issue, and we’ll keep you updated on our progress. In the interim, open and...

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