by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
Information Technology is changing how you receive support, so you can focus on our patients and the work you do. It’s called IT Service Operations (formerly Field Operations) and it is focused on getting you more timely support. We are launching these changes...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Archive, Epic, IT Website, News, Registration Scheduling and Patient Access, Slider
Beginning Tuesday, Jan. 16, the following automatically assigned Epic Referral Scheduling Statuses will no longer be available for manual assignment: Automation Contacted 1x Automation Contacted 2x Automation Contacted, Declined Automation Contacted, Ready to Schedule...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Epic, IT Website, News, Slider
Starting Friday, Jan. 12, there will be a new “no orders” SmartText added to Secure Chat. Now, when you receive an order via Secure Chat, you can quickly respond that orders can’t be placed/accepted through Secure Chat. When writing your Secure Chat message, simply...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | Archive, Epic, IT Website, News, Outpatient Clinical Support Staff, Slider, Web - All News
As a reminder, when you have a patient who needs help setting up a MyChart account or connecting to a video visit, you can provide them with this tip sheet. It walks them through the process and has instructions in both English and Spanish. If the patient has trouble...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
While you only need to change your HM password every 365 days, now is a good time to review your personal online accounts and evaluate the health of your passwords. Here are some situations where updating your password is an intelligent cybersecurity decision. After a...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | All Categories, Archive, Epic, Inpatient Staff, IT Website, News, Slider, Uncategorized
Starting Monday, Jan. 8, medication education BPAs will begin transitioning to Education Points under the Education tab on the MAR sidebar. This move is part of our larger effort to streamline and reduce BPAs. Instead of the BPA, you’ll be able to review the necessary...
