by jmlowe@houstonmethodist.org | Jan 26, 2024 | All Categories, IT Website, News, Slider
On Saturday, April 6, IT will transition to a new platform called ServiceNow to handle your requests and issues. Starting on this date, we’ll no longer accept support requests/tickets through email from employees, contractors and vendors. For security reasons...
by jmlowe@houstonmethodist.org | Jan 26, 2024 | Alerts, All Categories, Archive, News, Slider, Web - All News
From noon – 1 p.m. Monday, Feb. 5, Alaris infusion pumps will be upgraded and experience a systemwide downtime. During the downtime: If an infusion is completed or discontinued during downtime, manually complete documentation on the patient’s I/O flowsheet. If a new...
by jmlowe@houstonmethodist.org | Jan 18, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
Outlook messages sent to Houston Methodist email addresses are secure, but what about when you need to send confidential emails with protected health information (PHI) to someone with a non-HM email address? To ensure that only the intended recipients can read your...
by jmlowe@houstonmethodist.org | Jan 18, 2024 | All Categories, IT Website, News, Slider
More than 32,000 biomedical device location tracking tags will transition from GE Biomed Tags to Intelligent Locations (IL). The new IL system provides real-time, HIPAA-compliant monitoring of our equipment and environmental conditions. The dashboard can also help...
by jmlowe@houstonmethodist.org | Jan 18, 2024 | All Categories, Archive, Epic, IT Website, News, Slider, Uncategorized
New Critical Results/Tests groups have replaced the previous flowsheet group and rows in Epic. The previous groups were duplicated and resulted in multiple fields with critical result entry errors. To maintain historic documentation, the previous rows will remain in...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
As a reminder, if your network printer needs toner, these requests are sent automatically to our vendor and shipped to IT for replacement. Should you need printer services, please use the IT Support website...
