by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
For Everyone Impacts All Non-SSO Workstations HM computers and workstations (not including single sign-on devices with “VDI” displayed on the desktop) will undergo maintenance, including a five-minute Epic interruption for those who use Epic and a workstation reboot...
by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
Effective immediately, patients can use the Direct Scheduling tool in MyChart to make an appointment with any participating provider they have seen before, regardless of department location. Previously, patients were limited to direct scheduling with providers in the...
by jsalwais@houstonmethodist.org | Jul 9, 2024 | Epic, News, Nursing, Slider
Starting Friday, Aug. 16, 500 disaster recovery iPhones will be available systemwide in the event of a major storm, cyberattack or other emergency. Instead of facility leaders randomly checking these devices out, red emergency phones and phone numbers will be...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
To better serve our customers, AskIT walk-up support stations have now been added to all community hospitals. This provides customers with another convenient way to get support when they need it. Note: HMH will be opening at a later date. This enhanced offering is...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
The Service Operations team is growing with the addition of new principal service analysts (PSAs). Our first two PSAs began their work in December. Since then, we’ve recruited four more PSAs, which has enabled us to serve three other campuses. And we need more! Want...
by eschwartz | Jun 21, 2024 | Cybersecurity, News, Nursing, Slider
It’s easy to let your cybersecurity guard down when you’re away on vacation. Worries about credit cards, online bank accounts and sensitive medical information getting into the wrong hands tend to fall by the wayside. Hackers know that, too, which can...
