by jmlowe@houstonmethodist.org | Feb 16, 2024 | All Categories, Archive
Starting Monday, Feb. 19, when you contact the IT Service Desk, you’ll hear a new prompt for Houston Methodist Clear Lake. This is a part of our IT Service Transformation where we’re changing our IT service delivery model to better support you. In November, we...
by jmlowe@houstonmethodist.org | Feb 9, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
If you find a scammer has your personal email address and has hacked your account, here are some steps you can take to protect yourself: Scan your device for malware and viruses.Look for a service that proactively blocks new, unknown threats and safeguards your...
by jmlowe@houstonmethodist.org | Feb 9, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
Have you received unusual login attempt notifications from your streaming account? Have you noticed programs you haven’t watched shown as previously played? Are you being charged more from a streaming service without your authorization? You may have been hacked...
by jmlowe@houstonmethodist.org | Feb 9, 2024 | Alerts, All Categories, Archive, Inpatient Staff, IT Website, News, Nursing, Slider
To ensure wound images are linked to the correct patient and avoid errors, scanning the patient’s armband using Rover is recommended to access the correct patient’s chart before wound photography. For instructions, follow this tip sheet. Wound images taken...
by jmlowe@houstonmethodist.org | Feb 2, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
Cybercriminals can use your “digital footprint” (an accumulation of all your online activities) to conduct targeted attacks and scams. You can help limit your risks by following these tips: Delete old accounts.Old email accounts and logins for unnecessary websites and...
by jmlowe@houstonmethodist.org | Feb 2, 2024 | All Categories, IT Website, News, Slider
A new, convenient “Ask IT” walk-up support area has opened at HMCL (located in the main hospital, on the first floor, across from Administration) and is available from 8 a.m. to 5 p.m. Monday through Friday. If you have IT equipment or application issues or questions,...
