COVID-19 Results Released Immediately to MyChart

For All Providers and Clinical Staff Effective Today, 3 p.m.  Starting today at 3 p.m., your patients’ COVID-19 test results will immediately auto-release to MyChart, eliminating the prior 24-hour hold. This will give patients their test results as soon as possible...

OnBase Contract Management System

For MOB, Design and Construction, Corporate Real Estate and Academic Institute  Effective Thursday, July 16   On Thursday, July 16, OnBase Contract Management – a systemwide solution for managing and storing contractual agreements – will continue to rollout across...

Resetting Your HM Network Password – Simple, Secure

For Everyone If you forget your HM network password or it expired, it’s easy to reset it online without calling the IT Help Desk. You can reset your password on or off the HM network by following the steps below. Note to physicians: You have the option of resetting...

Troubleshooting Conference Call Echoes

For Everyone If you are using WebEx or Microsoft Teams and hear your voice echo, confirm that you are only dialed in to one audio source. For example, if you are calling from your computer, you should not dial in from your phone, too. Using a headset or keeping your...

Free Xfinity xFi Advanced Security for Your Home

For Xfinity Internet Subscribers with an xFi Gateway If you are an Xfinity customer, you can take advantage of free protection for your home network and all connected devices – from computers and mobile phones to home security cameras and smart thermostats. XFi...

Real Time Eligibility (RTE) Insurance Verification

For Registration and PAS Staff Wednesday, June 24, 5 – 6 p.m.   The Real Time Eligibility (RTE) system will be unavailable on Wednesday, June 24, 5 – 6 p.m. for a system upgrade. Any RTE queries sent during this downtime will be processed after 6 p.m. During...

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