by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
As a reminder, if your network printer needs toner, these requests are sent automatically to our vendor and shipped to IT for replacement. Should you need printer services, please use the IT Support website...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
Information Technology is changing how you receive support, so you can focus on our patients and the work you do. It’s called IT Service Operations (formerly Field Operations) and it is focused on getting you more timely support. We are launching these changes...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Archive, Epic, IT Website, News, Registration Scheduling and Patient Access, Slider
Beginning Tuesday, Jan. 16, the following automatically assigned Epic Referral Scheduling Statuses will no longer be available for manual assignment: Automation Contacted 1x Automation Contacted 2x Automation Contacted, Declined Automation Contacted, Ready to Schedule...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Epic, IT Website, News, Slider
Starting Friday, Jan. 12, there will be a new “no orders” SmartText added to Secure Chat. Now, when you receive an order via Secure Chat, you can quickly respond that orders can’t be placed/accepted through Secure Chat. When writing your Secure Chat message, simply...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | All Categories, Archive, Epic, Inpatient Staff, IT Website, News, Slider, Uncategorized
Starting Monday, Jan. 8, medication education BPAs will begin transitioning to Education Points under the Education tab on the MAR sidebar. This move is part of our larger effort to streamline and reduce BPAs. Instead of the BPA, you’ll be able to review the necessary...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
The number of cybersecurity victims continues to rise. From 2001 to December 2023, it increased 1,517% from 6 to 97 victims per hour. Given these staggering statistics, it’s more important than ever that you take action. Here are some important tips you can follow to...