by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
For Everyone Impacts All Non-SSO Workstations HM computers and workstations (not including single sign-on devices with “VDI” displayed on the desktop) will undergo maintenance, including a five-minute Epic interruption for those who use Epic and a workstation reboot...
by jsalwais@houstonmethodist.org | Aug 19, 2024 | All Categories, Epic, IT Website, News, Slider
Effective immediately, patients can use the Direct Scheduling tool in MyChart to make an appointment with any participating provider they have seen before, regardless of department location. Previously, patients were limited to direct scheduling with providers in the...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
To better serve our customers, AskIT walk-up support stations have now been added to all community hospitals. This provides customers with another convenient way to get support when they need it. Note: HMH will be opening at a later date. This enhanced offering is...
by eschwartz | Jun 25, 2024 | All Categories, IT Insider, IT Website, News
The Service Operations team is growing with the addition of new principal service analysts (PSAs). Our first two PSAs began their work in December. Since then, we’ve recruited four more PSAs, which has enabled us to serve three other campuses. And we need more! Want...
by eschwartz | May 17, 2024 | All Categories, IT Insider, IT Website, News
On Tuesday, May 21, lab scanning will launch for ultrasound, CT, MRI, Diagnostics, IR and endovascular PACU nurses and techs at all community hospitals. This launch marks the end of a three-year effort to enable increased patient safety. The project, led by the...
by jmlowe@houstonmethodist.org | Feb 16, 2024 | All Categories, Archive
Starting Monday, Feb. 19, when you contact the IT Service Desk, you’ll hear a new prompt for Houston Methodist Clear Lake. This is a part of our IT Service Transformation where we’re changing our IT service delivery model to better support you. In November, we...
