by jmlowe@houstonmethodist.org | Oct 12, 2023 | All Categories, IT Website, News, Slider
Here are some phishing red flags to be on the lookout for with every email you receive. Be sure to ask yourself these questions: From: Do you recognize the sender’s email address as someone you ordinarily communicate with? Is the email from someone outside Houston...
by jmlowe@houstonmethodist.org | Oct 12, 2023 | All Categories, IT Website, News, Slider
This December, Houston Methodist is moving our Epic data and systems to the cloud. You’ve probably heard of “cloud hosting” before, but do you know what it means? The cloud is a cluster of remote servers used to save your data — such as files, business data, videos or...
by jmlowe@houstonmethodist.org | Oct 12, 2023 | All Categories, Epic, IT Website, News, Slider
Effective Wednesday, Nov. 1, a Last Known Normal (LKN) question has been added to the ED Initial Stroke and ED Advanced Stroke nursing panels. Based on the LKN, the correct CT order should be selected on the applicable CTA Stroke order sets. This change will provide...
by jmlowe@houstonmethodist.org | Oct 12, 2023 | All Categories, Epic, IT Website, News, Slider
On Sunday, February 11, 2024, the first wave of Houston Methodist facilities will transition to Epic Hyperdrive, a special internet browser — like Google Chrome or Microsoft Edge — but only used to access a web-based version of Epic, instead of an application...
by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, IT Website, News, Slider
On Sunday, Nov. 12, IT will transition to a new platform called ServiceNow to handle tickets. On this date, we’ll no longer accept support requests/tickets through email from employees/contractors/vendors. For security reasons and to improve the support we...
by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, IT Website, News, Slider
Houston Methodist is no longer using Marco Managed Print Services. The support model has transitioned to a combination of internal and contracted team members. We apologize for any delays you may experience. If you need printer services, please continue to use the IT...
