by jmlowe@houstonmethodist.org | Jan 18, 2024 | All Categories, Archive, Epic, IT Website, News, Slider, Uncategorized
New Critical Results/Tests groups have replaced the previous flowsheet group and rows in Epic. The previous groups were duplicated and resulted in multiple fields with critical result entry errors. To maintain historic documentation, the previous rows will remain in...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
As a reminder, if your network printer needs toner, these requests are sent automatically to our vendor and shipped to IT for replacement. Should you need printer services, please use the IT Support website...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, IT Website, News, Slider
Information Technology is changing how you receive support, so you can focus on our patients and the work you do. It’s called IT Service Operations (formerly Field Operations) and it is focused on getting you more timely support. We are launching these changes...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Archive, Epic, IT Website, News, Registration Scheduling and Patient Access, Slider
Beginning Tuesday, Jan. 16, the following automatically assigned Epic Referral Scheduling Statuses will no longer be available for manual assignment: Automation Contacted 1x Automation Contacted 2x Automation Contacted, Declined Automation Contacted, Ready to Schedule...
by jmlowe@houstonmethodist.org | Jan 12, 2024 | All Categories, Epic, IT Website, News, Slider
Starting Friday, Jan. 12, there will be a new “no orders” SmartText added to Secure Chat. Now, when you receive an order via Secure Chat, you can quickly respond that orders can’t be placed/accepted through Secure Chat. When writing your Secure Chat message, simply...
by jmlowe@houstonmethodist.org | Jan 4, 2024 | All Categories, Cybersecurity, IT Website, News, Slider
While you only need to change your HM password every 365 days, now is a good time to review your personal online accounts and evaluate the health of your passwords. Here are some situations where updating your password is an intelligent cybersecurity decision. After a...
