by eschwartz | Apr 11, 2024 | Archive, Testposts
Support Resources for IT Team Members Take note of these friendly reminders and resources to support our progress toward transforming how we deliver exceptional customer service. This is the main way for our customers to get IT support. We’ve asked them to us...
by jmlowe@houstonmethodist.org | Feb 16, 2024 | All Categories, Archive
Starting Monday, Feb. 19, when you contact the IT Service Desk, you’ll hear a new prompt for Houston Methodist Clear Lake. This is a part of our IT Service Transformation where we’re changing our IT service delivery model to better support you. In November, we...
by jmlowe@houstonmethodist.org | Feb 16, 2024 | Archive, IT Website
Two weeks ago, we showed you how to send a meeting invite to a large group and ask not to receive responses. Several readers noticed that this turns off the RSVP update and asked if there is a different feature that captures the RSVP but doesn’t result in an inbox...
by jmlowe@houstonmethodist.org | Feb 16, 2024 | Archive, Epic, IT Website, Web - All News
Clinical Justification documentation has been added to the Work List/Brain reassessment task to ensure compliance with this requirement. This field should be updated every two hours and is part of the Restraint Education and Justification...
by jmlowe@houstonmethodist.org | Feb 9, 2024 | Archive
Starting at 7 a.m. Monday, Feb. 12, a small group of “early adopters” will have access to a new, web-based version of Epic called Hyperdrive. This group will help to ensure this new functionality works as intended, before access is shared with all HM Epic users in...
by jmlowe@houstonmethodist.org | Feb 9, 2024 | Alerts, All Categories, Archive, Inpatient Staff, IT Website, News, Nursing, Slider
To ensure wound images are linked to the correct patient and avoid errors, scanning the patient’s armband using Rover is recommended to access the correct patient’s chart before wound photography. For instructions, follow this tip sheet. Wound images taken...
