Caregility Video Conferencing App

Simple-to-Use App Available on HM Tablets

 

The ability for patients to communicate with their families and loved ones has been challenging due to our current visitor policies related to COVID-19. The Caregility video conferencing app on HM-provided MyMethodist Patient and Telerounding (Virtual Visit) tablets is making it so much easier for our patients to connect to the support they need. The app has been used to provide families with post-surgery updates, as well as facilitate special events like weddings, baptisms and end-of-life gatherings.

The Caregility app is simple to use and easy to access. Patients, or a member of their care teams, call a family member, who receives a message and a link to join the call. To date, more than 2,250 MyMethodist Patient tablets with the app have been deployed to patient rooms systemwide.

“Leveraging technology is the single most logical thing we can do in this age of innovation in health care,” said Kimberly Goode, HMH director of service quality and guest relations. “These tablets, and the connectivity they provide, open a window to the world outside of our hospital. It is a benefit to patient care, wellbeing, engagement and satisfaction.”

Telerounding tablets with Caregility are available at nursing stations in most PACU, ICU and OR units. The Caregility video platform is used by HM Virtual Care for outpatient virtual visits, vICU and telestroke programs, and also connects patients and their families with their care teams.

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