by jsalwais@houstonmethodist.org | May 23, 2019 | All Categories, Epic, News
For All Epic Users To avoid billing and reporting issues, verify the department or unit name used to login to Epic doesn’t begin with ZZZ. If necessary, click on the magnifying glass icon to search for the correct department name. ZZZ indicates recently closed...
by jsalwais@houstonmethodist.org | May 22, 2019 | All Categories, Archive, News, Slider
We recently changed printing vendors, so check your printers to ensure they have the new Marco labels. If they don’t, report it here and a Marco representative will place the new labels. If printers still have the old Dove labels, go ahead and remove...
by jsalwais@houstonmethodist.org | May 22, 2019 | All Categories, Archive, News, Slider
Next time you need to contact the IT Help Desk, try the new online self-service portal instead. It’s faster and easier than calling or emailing, and you also can track progress on your request status. For urgent requests, continue to call the Help Desk at 832.667.5600...
by jsalwais@houstonmethodist.org | May 17, 2019 | Archive, Epic
Review and Acknowledge Your Update Companion Your Update Companion is now available in the Epic Learning Home. Be sure to acknowledge your review so you are prepared. The Update Companion is the sole training resource for our Epic Q2 2019 update on May 19. Review it...
by jsalwais@houstonmethodist.org | May 13, 2019 | Archive
Sunday, May 19, from 2 to approximately 5 a.m. An Epic downtime for the Epic Q2 2019 update is planned from 2 to approximately 5 a.m. Sunday, May 19. During the downtime, access the Epic Read-Only icon on your workstation desktop. Data in Epic Read-Only is current...