by jsalwais@houstonmethodist.org | Oct 27, 2021 | Archive, Billing Staff, Cardiology Staff, ED Provider, ED Staff, Environmental Services and Transport, Health Information Management Staff, Inpatient Outpatient Provider, Inpatient Staff, OB Staff, Oncology Provider, Oncology Staff, Outpatient Clinical Support Staff, Pharmacy, Registration Scheduling and Patient Access, Surgical Services Staff, Web - Leaders Only
On Sunday, Nov. 7, we adjust our clocks back one hour due to the end of Daylight Saving Time (DST). Please review the following notes impacting LaborWorkx and Epic for this change: LaborWorkx For employees working the third shift during the time change (Nov. 6 – 7):...
by jsalwais@houstonmethodist.org | Sep 22, 2021 | Uncategorized
IT Service Transformation Program Incident Management: Don’t Wait to Escalate If you see something, say something When there’s an issue with one of your applications or systems, submit an Incident Report through BC in the Cloud (BCIC), regardless of how you...
by jsalwais@houstonmethodist.org | Sep 22, 2021 | Uncategorized
IT Service Transformation Program Your Tickets: Good Documentation Makes a Difference When ChangeGear tickets are assigned to you, be sure to keep notes diligently in the Internal Notes section. Information in Internal Notes helps ensure visibility for IT, especially...