by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, IT Website, News, Slider
On Sunday, Nov. 12, IT will transition to a new platform called ServiceNow to handle tickets. On this date, we’ll no longer accept support requests/tickets through email from employees/contractors/vendors. For security reasons and to improve the support we...
by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, IT Website, News, Slider
Houston Methodist is no longer using Marco Managed Print Services. The support model has transitioned to a combination of internal and contracted team members. We apologize for any delays you may experience. If you need printer services, please continue to use the IT...
by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, Epic, IT Website, News, Slider
Effective Tuesday, Oct. 10, Penicillin G IVs will be converted to mg from unit to allow Alaris pumps to display the dose more accurately. Alaris pumps are limited to doses up to five digits (10,000), so they can’t accommodate NICU dosing for PCN-G. Note: Standard...
by jmlowe@houstonmethodist.org | Oct 6, 2023 | All Categories, Epic, IT Website, News, Slider
Starting Monday, Oct. 16, every inpatient and observation patient must have Social Determinants of Health (SDOH) assessment documentation completed within 24 hours of admission. To support this, the SDOH section is included in the Assessments section of the Admission...
by jmlowe@houstonmethodist.org | Sep 8, 2023 | All Categories, IT Website, News, Slider
Increasingly, cybercriminals are attempting to steal logins and personal information via scam phone calls, pretending to be with technical support, like Houston Methodist IT. The caller either claims they’ve been notified of problems with your computer or offers...
