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Syngo Dynamics Upgrade – Monday, Oct. 17

On Monday, Oct. 17, Syngo Dynamics will be upgraded to a new version for better security and supportability. To make sure you’re prepared, complete the training assigned to you in LMS (Syngo Dynamics Upgrade Training Video, Course #1618032). For instructions on...

Ambulatory In Basket and Navigator Issues

We’re aware of some of the challenges you may be experiencing with Epic, including slowness and issues with Ambulatory In Basket and Navigator. We continue to hear and address your feedback, specifically involving Ambulatory In Basket. Last week, we made enhancements...

All Providers: HM-Provided Support Resources

HM-provided resources are here to help you with Epic. Physician Support Coordinators and the Ambulatory Thrive Team can assist with things like onboarding, personalization and improving your overall Epic experience. Some common tasks include setting up note templates,...

IP Providers: New Mail-Order Pharmacy BPA

Starting Tuesday, Sept. 6, when you sign a discharge prescription that will be sent to a mail-order pharmacy, you’ll receive a new BPA. This prompts you to change from a mail-order pharmacy to a normal retail pharmacy, if a discharge prescription is needed more...

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