To align with System Policy PCPS207 Language Assistance Policy and Procedure (a regulatory requirement), use the new language interpreter SmartPhrase (LANGUAGEINTERPRETERSERVICE). This ensures you’re properly documenting that you’ve communicated with patients in the language they’re most comfortable with and protecting patients’ rights. It’s the right thing to do and helps prevent violations and DNV findings. Using this new SmartPhrase also makes this documentation process easier.
