All Providers: Brief Epic System Pause 8 p.m. Jan. 3

8-8:05 p.m. Wednesday, Jan. 3

Epic will experience a brief system pause for up to five minutes at 8 p.m. Wednesday, Jan. 3.

  • No changes starting at 5 a.m.Some Epic personalization features will be unavailable, and no changes or enhancements can be made through 8:05 p.m. You’ll still be able to work in Epic as usual, but you won’t be able to apply filters in Chart Review; create, edit and share NoteWriter macros, SmartPhrases and SmartLinks; or create and edit InBasket QuickActions.

  • If you’re logged in to Epic during the pause, a pop-up screen will appear, advising you that the pause is taking place. You won’t be able to proceed until the pause is complete. When the pop-up screen disappears, you can resume work where you left off, without any data loss.

  • Vitals and data will be stored during the pauseand will flow into Epic after the pause.

  • If you attempt to log in to Epic during the pause, you’ll be able to enter your user ID and password, but Epic won’t fully open until the pause is complete.

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