Ways to Reach IT

For Everyone
Call If It’s Urgent

If you have IT issues or need support, there are two ways you can reach us: 1) Through our IT Support website at https://itsupport.houstonmethodist.org. Here you can easily track the status of your tickets. 2) Send an email to itsupport@houstonmethodist.org.

If you have an urgent issue impacting patient safety or you can’t access a critical system, the best way to reach us is:

  • IT Service Desk: 832.667.5600

  • Physician Service: Desk 832.667.5555

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