Before you begin working from home, make sure you have Citrix Receiver installed.
To check your HM laptop:
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Click the Start menu (bottom left of your screen).
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If you see this image, it’s installed.
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If it’s not installed, contact the IT Help Desk to install it.
For personal computers (this can be done remotely):
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Install Citrix Receiver by clicking the appropriate link below.
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PC: Citrix Receiver for PC
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Mac: Citrix Receiver for Mac
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To enable Citrix, reboot your personal computer after installing the program.