If you forget your HM network password or it expired, it’s easy to reset it online without calling the IT Help Desk. You can reset it on or off the HM network by following the steps below.
First, be sure to register your smartphone (work or personal). This enables you to receive a passcode to log in. We’ll never spam you. If you don’t register your phone, resetting your password will require your manager’s approval.
Change your expiring password on network
Visit houstonmethodist.org/help, click Password Reset – Self-Service, then click On Network.
Forgot your password
On network, use a non-HM device to access Apps Center. Visit houstonmethodist.org, then click Forgot Password (bottom of screen).
Off network, visit houstonmethodist.org, then click Forgot Password (bottom of screen).